Common FAQs
Can pets join the shoot?
We do not charge for up to 2 pets. Any additional pets will incur a fee of $30 per pet.
Photo Delivery Lead Time
- Basic edited photos (color and exposure adjustment): 3 weeks
- Further touched-up photos (slimming, skin retouch, etc.): Additional 3 weeks
Cancellation/Reschedule Policy
Rescheduling: You can reschedule your photoshoot via the link on your comfirmation email up to 72 hours before your session. If rescheduling within 72 hours due to illness or emergencies, valid proof (e.g., medical certificate) is required; otherwise, the deposit will be forfeited.
Deposits: All deposits are non-refundable, as they secure your session and prevent us from booking other clients.
Cake Smash Sessions: Notify us at least 3 days in advance if you need to reschedule to avoid a $60 cake charge. If your baby is unwell, rescheduling is allowed regardless of the cake status.
Client Responsibility: It is your responsibility to reschedule within the package's validity period to avoid losing your deposit.
Can I come earlier to prepare for my photoshoot or for my child to warm up?
To ensure a smooth experience and avoid overlapping with another family, please arrive only 5-10 minutes before your scheduled appointment. Kindly note that we have back-to-back appointments, and there is no waiting area available in the studio.
If your child requires additional time to become comfortable and warm up to the environment, we recommend booking a longer session to accommodate their needs.
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