Studio Policy
Our Second Studio Terms & Conditions
Deposit: A deposit of SGD $200 is required to secure your selected package or appointment slot. Please note that all deposits and payments are non-refundable. The remaining balance is due at the end of the photoshoot session. Timely payment is essential, as delays may impact the delivery of your final photographs.
Delivery of Online Gallery: Within two weeks after your photoshoot, you will receive an email with a link to download your photographs or view a contact sheet for selection, based on your package. The online gallery will be available for one month. After this period, a re-upload fee of $20 will apply.
Photoshoot Duration: We are committed to providing the agreed-upon number of photos or shooting hours and ensuring a varied selection of images. However, if the client is more than 10 minutes late, the studio may not be able to make up for the lost time, particularly if other appointments are scheduled afterward.
Rescheduling/Cancellation: You can reschedule your photoshoot through the confirmation email up to 3 days (72 hours) before your appointment. If a family member falls ill, please inform us promptly. For rescheduling within less than 72 hours, we understand that emergencies happen and are willing to reschedule if you provide valid proof, such as a medical certificate. Personal or private matters do not qualify as valid reasons for rescheduling, and without valid proof, the deposit will be forfeited. It's the client’s responsibility to reschedule within the validity period of the photoshoot package. Failure to do so will result in automatic forfeiture of the deposit. Deposits are non-refundable as they ensure our commitment of resources to your session, turning away other potential bookings. For cake smash sessions, the cake is prepared 3 days to 1 week in advance. If you need to reschedule, please inform us at least 3 days before the session to stop the cake preparation. If the cake has already been baked, a $60 charge will apply. However, if your baby is unwell, please prioritize their health and reschedule, as a happy baby is key to a successful shoot.
Copyright/Usage: Our Second Studio retains copyright of all photographs and reserves the right to use them for marketing, display, competitions, or reproduction. If you prefer to restrict such usage, please communicate your request via email.
Notice of Copyright: Unauthorized reproduction or commercial use of the photographs without the studio's prior consent is strictly prohibited.
Accidents/Liability: Clients are responsible for supervising infants and children during the session and agree not to hold the photographer or property owner liable for any injuries that may occur.
Validity of Photoshoot: Photoshoot sessions are valid for six months from the date of purchase unless otherwise stated. Failure to schedule and complete the session within this period will result in the package being voided with no extensions.
Making the Child Smile: While capturing your child’s perfect smile is our priority, we understand that some babies may be cautious in new environments. We encourage parents and family members to help create a fun, comfortable atmosphere to bring out those precious smiles. Your involvement is key to a successful and enjoyable photoshoot experience.
Studio Props Setting: The arrangement and selection of props may be adjusted or changed without prior notice.